Thoda sa time waste hua but overall helpful support
Mujhe support team se call karna pada once jab dialer mein problem aayi thi. Wo thoda frustrating tha kyunki mujhe do baar apni problem explain karni padi alag-alag agents ko, jo thoda waqt barbaad karta hai. Baaki ke calls mein response time theek tha aur agents helpful bhi the, par is baar thoda extra wait karna pada. Jo training sessions diye gaye the unmein kaafi cheezein samajh aayi, par jab software issues aaye toh lagta tha ki thoda communication aur direct hona chahiye tha support mein, maybe live chat ya faster call backs se help milti. Overall, support acha tha par ek baar jo experience hua usne thoda time delay feel karwaya.