Thoda sa response chahiye tha sales team se
Maine jo start mein sales team se contact kiya tha, unka response thoda slow laga. Pehli baar jab maine sign-up ke baare mein poocha, tab feedback toh mila, par baaki queries pe zyadah timely assistance nahi mili. Wo ek din ka wait tha jab mujhe thoda confused feel hua, because jab tak reply aata tha, tab tak already naya questions aa jate they. Baaki jo software ke features hain, unke baare mein details clear nahi thi, jise samajhna thoda mushkil tha bina kisi help ke. Matlab, mujhe lagta hai sales team thoda proactive nahi thi jyada interactions mein. Invoice aur payment process clear tha, woh main nahi keh sakta ki weak tha, bas unka support better ho sakta tha. Overall kaafi important cheezein hain jo sales and pre-purchase mein missing thi, aur agar wo improve karte hain toh user experience definitely better hoga.