Thoda sa onboarding flow mein missing tha
Training aur onboarding process ke steps generally logical order mein the. Pehle basics samjhaye gaye jo mujhe clear lagein, fir thoda advanced stages aaye. Lekin mujhe laga kuch chhote-chhote explanations ka gap tha, jaise ke database feature ko kaise practically apni workflow mein fit karna hai woh zyada detail mein nahi mila. Jab calling tools ke baare mein samjhaaya to kaafi straightforward tha, dialer ke use ka step by step flow sahi tha aur har ek step ke baad practice karne ka option bhi tha. Lekin thoda jyada focus hona chahiye tha automatic updates pe, kyunki woh automation thoda sa confusing laga mujhe. Overall, mujhe lagta hai training ka structure sahi tha lekin thoda aur clarity chahiye thi har step ke baad ki agla step kab karna chahiye. Sign-up aur invoicing jaisa basic cheezein easy thi, koi complex questions nahi aaye. Telephonic support training ke dauraan mila toh achha laga, thoda der lagti thi reply mein par answering achhi thi. Bas yeh missing tha ki onboard karte waqt, thoda zyada scenario based practice sessions ya explanations hote toh jyada helpful raha hota. Iske alawa main generally process se khush thi aur samajh bhi aaya ki kaise software operate karna hai.