Thoda sa mismatch hua expectations mein
Jab maine WFHI ka software aur training ke baare mein pehle suna tha, toh mujhe laga tha ki sab kuch easy aur straightforward hoga. Sign-up process thoda lengthy laga, aur invoice kaafi confusing tha initially, jisme mujhe clarify karna pada ki kya kya charges hain. Jo sales team ne bataya tha, uske mukable actual product mein thodi complexity thi. Training session thoda generic laga, waise toh telephonic support theek tha, par sales ke dauraan jo expectations banaye gaye they, woh poore nahi hue. Dialer aur calling tools thode complicated the shuru mein samajhne mein, aur database features ki integration mere workflow se utni smooth nahi lagi. Automatic updates bhi kabhi kabhi disruptive lage, jise handle karna pada. Payment process mein delay hua aur invoice ki details mein thodi confusion aayi jis wajah se pareshani hui. Overall, mujhe lagta hai ki agar doosri baar lene ka chance ho toh main shayad thoda soch ke hi karunga. Khair, support team ka response timely tha, joh main ek achhi baat manta hoon.