Thoda sa extra effort laga pre-purchase samajhne mein
Software lene se pehle mujhe apni requirements ke hisaab se kaafi cheezein khud samajhni padi. Documentation mein information thi, lekin mujhe lagta hai ki thoda aur detail mein ho toh better hota, especially jo features particular workflow ke liye suit karte hain. Pre-purchase phase mein calling tools aur database ke integration ke baare mein mujhe khud se explore karna pada, kyunki har ek feature ka detail walkthrough automatically nahi tha. Sales team ne basic help di thi par mujhe lagta hai unka focus ziada tar product ke core hi pe tha, toh mujhe khud se zyada sochna pada ki mera kaam kaise banega. Payment aur billing ke process mein polish hai aur sign-up smooth tha, par pre-purchase mein sochne wali cheezein zyada thi jinki wajah se thoda extra effort lagana pada. Overall effort thoda tha par jo mila woh useful tha, aur main ab us product ko use karne laga hoon.