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WFHI review

Thoda sa confusing tha sign-up process lekin dialer achha tha

2 out of 52 of 5Unverified experienceSales and pre-purchase

Thoda sa confusing tha sign-up process lekin dialer achha tha

Maine jab sign-up kiya to pura sales process thoda confusing laga mujhe, especially jab bat aayi onboarding ke steps samajhne ki. Customer support ne jawab toh diye the, par woh urgency thodi missing thi jo main chah rahi thi. Billing ke issues jo the mujhe, unmein unhone clarity di, yeh toh main maanungi ki woh achha karte hain. Lekin dialer tool mein kuch glitches aaye, jisse time thoda zaya hua, wo baat mujhe thoda frustrate kar gayi. Training material theek tha, par kuch parts thode outdated lag rahe the, jo current requirements nahi samajh pa rahe the. Database feature mujhe pasand aaya, kyunki woh mera data organise karne mein acche se madad karta tha. Har hafte automatic updates aate rahe jo software ko latest banate hain, yeh achha experience tha. Lekin main expect kar rahi thi ki pre-purchase se lekar onboarding tak process zyada smooth ho, aur mujhe zyada confident feel ho, especially jab main nay purchase kar rahi thi. Overall, thodi mixed feelings hain meri, kyunki kuch cheezein theek thi, par pura experience itna satisfying nahi tha jitna main chah rahi thi. Thoda better guidance aur speedy support se yeh zyada useful ho sakta tha mere liye, par abhi main utni impressed nahi hoon.

Seema NarayananAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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