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WFHI review

thoda rushed feel hua, par support tha theek theek

4 out of 54 of 5Verified purchaseSales and pre-purchase

thoda rushed feel hua, par support tha theek theek

Main thoda confused tha purchase se pehle ki customer support kitna quick aur thorough hoga. Overall to achha tha, lekin ek waqt jab main call kar raha tha to mujhe kuch answers milne mein thoda waqt laga. Usually reply theek tha, par ek baar thoda delay hua aur mujhe laga ki us moment main thoda sa ignored feel kiya. Baaki samay to respect diya gaya aur queries ka jawab diya gaya jo relevant tha. Jo training aur onboarding process tha, usme thoda detail wali explanation chahiye thi mujhe lekin unhone basic chize achhe se cover ki thi. Dialer aur database features useful lage, par thodi technical baatein mujhe side se help lene ki zarurat padi. Sales wale log genuine lage, reply karte rahe, par unki approach thodi inconsistent lagi kahi baar, jaisa ki ek baar mentioned. Mujhe overall lagta hai ki ye ek acha product hai aur process bhi chal raha hai, par thoda balance karna hoga agar user ko full assurance dena ho purchase ke waqt.

Sohail NayakHaryana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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