2 out of 52 of 5Verified purchaseSales and pre-purchase
Thoda response time slow, mujhe zyada expect tha
Jab main pehli baar enquire kar rahi thi, toh mujhe laga tha ki company ki support team bahut prompt hogi, especially jab sales aur pre-purchase questions hain. Lekin, jo actual experience mila, woh thoda alag tha. Reply aate waqt delays hote rahe, aur kabhi kabhi mujhe lagta tha ki meri queries properly samjhi nahi gayi. Despite this, jo telephonic support tha, woh polite tha aur mujhe madad karne ki koshish karta raha. Bas mujhe laga tha ki itna important service hone ke bawajood response time thoda aur quick hona chahiye tha. Software aur training options kaafi acche lagte hain, par response delays ki wajah se pura experience thoda frustrating hua. Overall, mujhe expectativa thi ki zyada seamless interaction milega par waisa nahi hua.