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WFHI review

Thoda relaxed feel tha, magar support theek tha

4 out of 54 of 5Unverified experienceSupport and communication

Thoda relaxed feel tha, magar support theek tha

Mujhe generally lagta hai ki jab koi cheez galat hoti hai toh usko handle karna ek test hota hai kisi bhi service ka. WFHI ka telephonic support mujhe kaafi samajhdari se laga, kyunki jab meri calling tool mein thodi problem hui toh unhone jyada dramatics nahi kiya, simple steps mein guide kiya ki kaise issue fix ho sakta hai. Desktop par dialer thoda slow react karta tha kabhi kabhi, especially jab network thoda weak tha, par support team ne samay par call back kiya aur baatcheet professional thi. Training session mein bhi basics dubara clear kiye gaye, jo helpful tha. Payment process smooth tha aur invoice bhi time par mil gayi. Thoda aur wait na karna padta toh score 5 bhi de sakta tha, bas chhoti si delay thi, par overall mujhe lagta hai ki ye thoda understated approach users ko jyada comfort deti hai. Main kahunga ki call quality aur support ka balance achha bana hua hai.

Milind Ravi BhallaSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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