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WFHI review

Thoda patience lagaya, par baat bani

4 out of 54 of 5Verified purchaseSupport and communication

Thoda patience lagaya, par baat bani

Support se baat karne ka experience overall acha tha, shuruaat mein labels thode confusing lage the, especially jab main database setup kar raha tha. Ek particular label jo 'Client ID' ke jagah 'User Reference' likha tha, us wajah se mujhe support ko call karna pada. Vo insaan jo phone pe baat kar raha tha, usne clarity se explain kiya ke kaise use karna hai. Baaki jo communication thi, main itna clearly nahi yaad rakh pa raha hoon, magar wo conversational thi aur mujhe laga ki koshish ho rahi thi sab samjhaane ki. Agar labels thode better hote toh shayad mujhe baar baar call karna nahi padta. Billing aur sign-up ke dauran documents samajhna thoda tricky tha, lekin support ne usmein bhi help ki. Overall, main chahta hoon ki software mein thoda aur consistency ho wording mein, taaki naye users ko jyada pause na lena pade jab kabhi confused ho jayein.

Akhil SenguptaJharkhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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