Thoda mixed laga, but overall was okay
Mujhe support aur communication expected thi ki sab kuch waise hi milega jaise bataya gaya tha, but kuch jagah thoda sa delay mehsoos hua. Jab mein unki telephonic assistance ko call kar rahi thi, to response thoda late mila which was unexpected kyunki mujhe laga tha ki priority assistance jaldi aa jayegi. Lekin phir bhi, jab unhone help ki, toh wo kaafi clear aur helpful thi. Thoda confusion mera sign-up process ke baad hua billing section mein, par phir bhi wo resolve ho gaya. Training sessions thode detailed the, but kabhi kabhi lagta tha ki zyada basic cheezein baar-baar repeat ho rahi hain. Mujhe thoda unsure lag raha tha ki support ka pace kya rahega aage, but abhi tak overall experience acha hai. Shayad agar support thoda proactive hota toh aur better lagta. Lekin haan, jo software access mila usmein koi bada issue nahi tha, toh fir bhi mujhe lagta hai overall thik hai. Thoda aur fast communication ki umeed karungi next time.