Thoda mixed lag raha hai setup ke ongoing aur one-off aspects
Main software ko buy karne se pehle kaafi soch raha tha ki setup kitna easy hoga aur kitna baar baar mujhe kuch changes karne padhenge. Initial sign-up aur basic onboarding toh smooth tha, jisme templates aur dialer ke liye configuration hota hai, jo ek dum one-off process jaisa lagta hai. Par phir jab baat aayi kaam chalate chalate user database ko update karne ki, tab mujhe continuous maintenance jaisa feel hua. Kuch automatic updates aaye jo acchi baat hai, par unko adapt karne ke liye manual intervention ki zaroorat padti hai. Is wajah se mujhe lagta hai ki setup ke baad bhi thodi ongoing involvement chahiye hoti hai. Support team ne kaafi help ki jo ek achhi baat hai, lekin sales ke samay us aspect ko jyada clearly explain nahi kiya gaya. Overall experience warm and okay tha, lekin thoda clarity ki zaroorat thi setup phase mein.