Thoda late hua onboarding, par training thik thi
Mujhe lagta tha ki main jaldi se start kar lungi, par training aur onboarding mein kaafi time lag gaya. Software ka initial setup thoda complex laga aur koi simple guide nahi thi jisse saare steps clear ho jate. Dialer aur calling tools ko samajhne mein bhi thoda waqt laga kyunki training session mein zyada practical examples nahi diye the. Par haan, jo training available thi woh achhi thi, bas usko thoda aur accessible aur easy to follow banana chahiye tha. Database feature se mujhe kaafi help mili, specially client contacts ko manage karne mein. Par software ke automatic updates ne kabhi kabhi thoda delay kar diya, jisse mera workflow slow ho gaya. Support team theek thi, kabhi phone pe baat ki toh courteous the, par jyada technical help nahi mil paayi. Sign up aur payment process theek tha, koi badi dikkat nahi hui. Overall dekha jaye toh onboard karna mujhe thoda time laga, shayad maine zyada expect kiya tha. Lekin training jo di thi woh theek thi aur software samajhne mein madadgar thi. Agli baar jab main use karungi toh zyada confident feel karungi kyunki ab mujhe basic samajh aa gaya hai. Bas onboarding ke steps thoda streamlined hona chahiye tha, tab shayad main jaldi ready ho pati.