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WFHI review

Thoda jyada time lag gaya par samajh saki

3 out of 53 of 5Verified purchaseBilling and payments

Thoda jyada time lag gaya par samajh saki

Maine billing aur payment setup start kiya, sabse pehle sign-up aur invoice generate karne ka process theek tha, labels kaafi clear lage mujhe. Par wo thoda confusing bhi tha jab mujhe payment methods ke options samajhne the, thoda detailed nahi the aur kuch jargon tha jo clear nahi tha. Poora process mein main customer support ko call kar rahi thi kabhi kabhi clarification ke liye, jahan se help mili. Automatic updates se kabhi kabhi labels ya terms thode alag lagte, jisse doubt hua. Database feature jo payments track karta hai wo mujhe helpful laga, specially invoicing ka record rakhne mein, lekin usme bhi kabhi kabhi payments status show hone mein delay hota tha. Overall, mujhe thoda frustrating laga jab daily basis par payment status update nahi hota tha, par mujhe lagta hai ki software mein time to time improvements hoti rahegi, aur main thoda patience se iska use karungi. Jo cheeze clearly likhi thi woh helpful rahi, lekin kuch kaha samjha karne wali baatein thi jo thodi aur carefully handle hone chahiye thi. Iss wajah se main score neutral rakh rahi hoon kyunki dono positive aur negative experiences mila mujhe.

Anita ParabRajasthan, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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