Thoda jyada khud hi seekhna padha, par sign-up theek tha
Main sochta hoon ki sales aur pre-purchase phase mein mujhe kaafi cheezein khud hi samajhni padhi. Jo mujhe sabse jyada problem lagi, wo documentation tha jo thoda incomplete tha. Sab kuch itna clear nahi tha, toh software ke workflows ko pura samajhne mein mujhe waqt zyada laga. Yeh reflect karta hai ki training sessions ko thoda aur comprehensive banana chahiye. Sign-up aur payment process mein koi badi dikkat nahi aayi, woh smooth tha aur invoicing bhi timely mili thi. Lekin jab main software ke calling tools aur database features ko use kar raha tha, toh kabhi kabhi naye updates ki wajah se confusion bhi hoti thi. Telephonic support acha tha, lekin woh sirf basic queries tak limited tha. Kuch basics jaise billing aur feature labels ko samajhna main khud kar raha tha zyada, jo thoda frustrating experience tha. Overall mujhe lagta hai ki sales ke doraan thoda jyada guidance dena chahiye users ko, taaki wo bina dikkat ke shuru kar saken.