Thoda irritate feel hua, support se delay ki wajah se
Support team se baat karte waqt thoda impatient feel kar rahi thi kyunki baar baar apne details repeat karne padte the, aur response mein bhi thoda wait lagta tha. Pehle toh mujhe laga issue simple hoga, par baar baar call transfer hone se lagta tha ki meri problem ko properly samjha nahi jaa raha. Dialer aur calling tools efficient hain, par jab exception aaye tab support se quickly resolution nahi mila. Training ke dauran kuch concepts clear karne mein bhi support se baar-baar follow up karna pada. Payment aur invoicing mein toh koi major time waste nahi hua, par overall mujhe ek smooth aur seamless experience chahiye tha jisme baar-baar waiting aur repeat communication na ho. Thoda frustration feel kar rahi thi, warna software ki features mujhe pasand aayi thi.