Thoda inconsistent laga poora onboarding process
Main jo kehna chahta hoon woh yeh hai ki onboarding process overall thoda inconsistent raha. Pehle step mein toh training ka structure theek tha, calling tools aur dialer ke basics achhe se samjha diye gaye the, jo thoda reassuring tha. Lekin jab database se related modules aaye, order thoda confusing lagne laga. Kuch steps aise the jo shayad pehle hone chahiye the, par woh later aaye. Is wajah se mujhe lagta tha ki information ka flow thoda disrupted tha. Payment aur invoicing ke baare mein instructions clearly diye gaye the, yeh main dena chahta hoon, woh theek tha. Par overall jab main process ko evaluate karta hoon, toh thoda lagta hai ki better sequencing hoti toh naye user ke liye zyada easy hota seekhna aur sambhalna. Telephonic support ki help achhi thi, par process ke arbitrary feel hone ki wajah se apne end se thoda struggle karna pada. Toh main ise summarize karunga ki yeh ek thoda uneven experience tha jo improve kiya ja sakta hai.