Thoda impatient feel hua because baar-baar repeat karvaya gaya
Jab main sign-up kar rahi thi tab mainly jo problem ho rahi thi woh yeh thi ki mujhe kaafi baar apna personal info verify karna pada, jo thoda annoying tha. Har step pe baar baar wahi details confirm karvani padti thi, jis se process slow feel hua. Software access ke liye jo training sessions diye gaye woh theek the, par wait karna pada confirmation ke liye jab main kisi urgent kaam mein thi. Dialer use karne ki jo baat thi, woh thodi better ho sakti thi agar delays kam hote. Payment process simple tha, bas thoda waiting lagti thi invoice ke liye. Support team se baat karne mein kabhi kabhi der ho jati thi. Leaning towards better customer flow ke liye ye repeat aur waiting ka element kam hona chahiye tha. Overall main neutral feel kar rahi hoon kyunki software ke features sahi the par sales aur pre-purchase phase mein jhanjhat jyaada thi.