Thoda frustration hua, par support mein ek acchi baat thi
Kal tak sochti thi support thoda better hoga, par jo daily issues samne aaye, unko samjhana aur response milna bada mushkil tha. Kabhi dialer ya software mein bug aate, par vo turant solve nahi hota. Call karne pe staff kaafi busy rehta, kabhi-kabhi chills ho jaati thi. Par haan, jo telephonic support diye, vo ek baar bahut patient aur helpful tha; us baat ko main appreciate karti hoon. Automatic updates bhi kabhi kabhi confuse karte the, features ke changes ko samajhne mein time lagta. Invoicing toh easily ho gayi, par jo software ka regular use tha, usmein thodi lack of coordination thi. Training bhi sahi thi, par uska fayda daily use mein utna feel nahi hua. Overall feeling yeh hai ki software cool toh hai, par daily support aur communication system mein thoda improvement chahiye, tabhi main iske saath reliable kaam kar sakti hoon.