Thoda frustration hua billing pe, response mein deri thi
Main payment process mein thoda disappointed tha kyunki jab maine kuch queries poochi thi toh response lene mein der lagi thi. Logon ne toh eventualy reply kiya tha par wo slow tha, isse thoda frustration hua mujhe. Sign-up ke time par invoice jaldi mila tha, iska main appreciate karta hoon. Par overall jo support team thi payment aur billing mein, wo bahut fast react nahi kar payi thi. Mujhe lagta tha ki payment ke bare mein jyada clarity milegi lekin wo utni achhi nahi thi. Mujhe lagta hai ki agar support thoda proactive hoti isme toh baat kuch aur hoti. Main basic features samajh paya tha payment ka, lekin multiple attempts ke baad thoda patience lagaya mujhe bariya response pane mein. Baki process kaafi simple tha jo main karta raha hoon, bas support mein improvement hona chahiye ki kisi bhi billing issue pe jaldi se handle kar payein. In cheezo ke ilaawa baaki jo invoice aur sign-up ka flow tha woh theek tha.