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WFHI review

Thoda frustrating lekin time zone ka filter theek tha

2 out of 52 of 5Unverified experienceSupport and communication

Thoda frustrating lekin time zone ka filter theek tha

Mujhe lag raha tha ki support thoda behtar ho sakta tha, especially jab main specific hours mein kaam karta tha. Jab main phone karta tha, toh kabhi kabhi support team milne mein time lagta tha jo thoda frustrating tha mera kaam chalate waqt. Lekin ek achhi baat ye thi ki unka system mere working hours ke hisaab se scheduling support karta tha, toh at least main apne usual time pe help mil sakta tha. Phir bhi, thoda aur flexible hona chahiye tha support timing, kyunki kabhi kabhi meri timing match nahi hoti thi unke schedule se. Onboarding process smooth tha, training session mein clear instructions diye gaye the, par support response mein thoda delay feel hua. Dialer aur calling tools theek kaam karte the, par jab support chahiye tha toh timing mismatch thoda problem create karta tha. Overall, poora system us hisaab se nahi tha jaisa maine expect kiya tha, thoda aur improvement hona chahiye.

Anup JhaBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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