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WFHI review

Thoda frustrating laga par support ne help ki

4 out of 54 of 5Unverified experienceSupport and communication

Thoda frustrating laga par support ne help ki

Maine jab support se call kiya toh pehle thoda wait karna pada, mujhe laga ki ye routine hai par ho sakta hai better ho. Unhone mujhe repeat karna pada apni problem, jo thodi awkward lagti hai, par samajhna bhi zaroori hota hai. Phir unhone call dialer aur database features ka use dekhte hue mujhe solutions diye, jo kaafi helpful lage. Thoda waqt laga unko meri problem samajhne mein, shayad kyunki maine detailed description nahi di. Jo training mujhe mili thi, uske baad bhi call support helpful thi lekin har baar response theek se direct nahi milta. Payment aur invoicing ke baare mein jab pucha, toh woh clear jawab mila jo rass bhar sakta hai. Haan, thodi baar mujhe lagaa ki main repeat kar rahi hoon apni problem, par overall support ka mahol supportive raha. Software updates routinely hote hain jo system ko fresh rakhte hain. Bas yehi lagta hai ki thoda jaldi aur clear communication ho, toh experience aur acha ho sakta tha.

Kirti PhadkeChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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