Thoda frustrating feel tha, par sab barabar tha
Support ke liye call karke kuch baar wait karna pada, especially jab new dialer setup kar raha tha. Wo process thoda repetitive laga, bar bar wahi baat repeat karni padti thi jahan tak mujhe lagta tha ki samajh gaye hain. Par haan, finally jo help mili wo theek thi aur problem solve ho gayi thi. Jo priority assistance dekha tha uska matlab mujhe shayad samajh nahi aaya tha poora, kyunki immediate solution nahi mil paya. Lekin overall communication mein koi badi dikkatein nahi thi, staff patient tha aur politely baat ki. Database feature jo mera workflow streamline karta hai, usme koi bug nahi mila during week of use, wo accha laga. Automatic updates bhi thik-thak ho rahe hain lekin kabhi kabhi mujhe lagta hai ki update notes zyada detailed hone chahiye the, taaki pata chale ki kya fix ya changes aaye hain. Sign-up aur invoicing process normal tha, koi extra tension nahi thi. So overall, mixed feel tha, par kuch cheezein kaam karti rahi aur kuch disappointing rahi.