Thoda frustrating experience hua, zyada waiting ki
Mujhe lagta hai ki pre-purchase process usual se zyada lamba chala, aur baar-baar mujhe wahi questions kaafi alag logon se repeat karne pade. Pehle se hi process mein clarity nahi thi ki mujhe kis department ko call karna hai, is wajah se mujhe kuch time delay ka samna karna pada. Jo information mujhe chahiye thi, usko paane mein bhi thoda patience lagana pada kyunki ek baar clarify karne ke baad bhi mujhe wait karna pada confirmation ke liye. Sales team ne bharpur koshish ki lekin internal coordination kaafi average tha. Har session ke baad mujhe lagta tha ki ab bas agli baar sab clear ho jayega, par phir bhi kuch steps mein woh repetitive lagne laga. Yeh sab milke overall process ko frustrating bana diya, jo ek efficient solution nahi tha. Iske alawa, main ye zarur kahunga ki jo basic information aur explanation di gayi thi, wo sahi thi aur helpful thi. Par main expect karta tha ki itna waiting aur repeating avoid kiya ja sakta tha taaki jaldi se decision lene mein asani ho. Bahut zyada wait karne ke baad bhi clarity itni achhi nahi lagi jitni honi chahiye thi.