Thoda frustrate feel kiya, support thoda slow tha
Mujhe support service se zyada acha response nahi mila. Jab bhi main unko call karti thi, toh baar baar apna issue repeat karna padta tha, jo ki kaafi time-consuming tha. Waiting time bhi zyada lagta tha support agent se connect hone mein. Although billing ke mamle mein invoice timely aata tha, aur payment process straightforward tha, lekin communication mein itna smooth experience nahi mila. Kuch queries ka solution milne mein der lagti thi, jo frustrating tha. Warein bhi, jab support ne mera issue samajhne ki koshish ki, toh main ye appreciate karti hoon. Par overall, mujhe lagta hai ki support team ko apni communication process better karni chahiye, taki customers ka time waste na ho. Ye feeling thi ki main zyada help nahi le pa rahi hoon jiski mujhe zarurat thi.