Thoda fast, thoda slow feeling
I have to say, you guys were quick to respond when I had questions before signing up, which I appreciated. Par kabhi kabhi lagta tha ki response mein thoda delay hota hai, especially jab main multiple queries bhejne ki koshish karti thi. Sales team generally polite thi, par thoda wait zyada hota tha finalizing process mein. Jo training ka preview diya gaya tha, woh thoda detailed laga, toh expectations high thi, lekin jab onboarding start hui toh kuch confusion hua. Software setup mein thodi difficulty aayi, jo shayad better explanation se avoid ho sakti thi. Payment process seamless tha, invoices timely mile, which is a good point. Overall, main ek kahegi ki aap log theek thak responsive rahe, but thoda aur timing pe kaam karna chahiye. Per fir bhi, experience kaafi theek tha, not bad, not perfect.