Thoda extra effort laga to mil paya sahi response
Main generally support aur communication ke mamle mein thoda expectant rehta hoon, par iska experience kuch mix raha. Jo cheezein achhi lagi woh yeh thi ki telephonic support available tha aur main apni baat kisi ko clearly bata paya phone pe. Lekin mujhe thoda problem ye hui ki zarurat ki information dhundhne mein kuch waqt zyada lag gaya. Kabhi kabhi required details dashboard mein easily accessible nahi thi jisse mujhe manual search karna pada. Saathi, automatic updates ke sath kuch functionalities thodi confusing ho gayi initially, aur mujhe support team ko call karna pada confirm karne ke liye. Overall communication system ko thoda aur streamline kiya ja sakta hai jisse mujhe kam effort karna pade apna kaam chalane ke liye. Jab tak main scene samajh paaya, tab tak mere liye thoda tedious bhi tha. Yeh thoda surprising tha ki expected se zyada mehnat deni padi sahi jawab paane ke liye agar usability ko lekar baat karein.