thoda expectation aur thoda reality ka fark tha support mein
Main soch rahi thi ki support wale steps ekdum logical order mein honge lekin kuch jagah pe mila toh thoda confusing laga. Pehle toh mujhe laga ki jab main unko call karungi toh turant mera issue samajh ke solve kar denge, par aisa thoda nahi hua. Unhone poochna shuru kiya basic details aur fir next steps bataye, lekin woh steps kabhi kabhi diye gaye sequence ke hisaab se nahi the. Matlab ki jisse mera problem solve hone mein extra time lag gaya. Aur overall mujhe laga thoda zyada mail-chain aur call details ke baad help milti, which was thoda unexpected. Dusra acha part yeh tha ki jab finally support samajh gaya ki kya chahiye, toh solution ka response quick tha aur polite bhi. Mujhe laga main jitna expect kar rahi thi aur jo mila support mein, dono ke beech thoda sa gap tha, jo thoda annoying tha but overall it did get sorted. Agar they had a clearer step by step process from the start toh time save hota. Fir bhi, main unki help appreciate karti thi because at the end of the day, issue solve kar diya gaya tha mujhe.