Thoda expectation aur reality mein gap tha
Mujhe laga tha ki sales aur pre-purchase steps kaafi smooth aur logically arranged honge, taaki main easily software ya training ke baare mein samajh sakoon. Par jab main sign-up kar rahi thi, toh lag raha tha ki kuch steps thoda scattered hain, jaise ki payment info lena thoda jaldi kar liya gaya bina pura overview diye. Shipping ya access details baad mein dikhaye gaye, jo mujhe thoda confusing laga. Product details aur training modules ki explanation achhi thi, par kaafi baar mujhe lagta tha ki ek step complete hone ke baad agar thoda wait karte ki details clear ho jaayein toh better hota. Lekin sales team ki call aur emails timely aaye, jo ek achha experience tha. Overall, mujhe laga process thoda streamline karna chahiye taaki customer ko paise jama karne se pehle pura idea ho jaaye.