thoda expect kiya tha zyada clear, par overall sahi hai
Main jo support aur communication se expect karti thi, usse milke overall acha laga, par thodi confusion bhi hui. Labels aur wording jo WFHI ke software aur database mein hain, wo kabhi kabhi mere liye clear nahi hote the, jisse mujhe baar-baar sochna padta ki main exactly kya kar rahi hoon. Training mein thoda clearly bata dete toh better hota, especially jab dialer ka use karna tha, toh mujhe exactly samajh nahi aaya wo kaise kaam karta hai jab tak support ko call kiya. Onboarding flow logical tha aur steps achhe se diye gaye the, lekin kabhi kabhi lagta tha ki zyada simple aur straightforward wording use karni chahiye thi jisse confusion na ho. Payment aur invoice ka process acha tha, woh to bilkul clear tha, jisme kisi tarah ki dikkat nahi aayi. Overall, main sochti hoon ki jo maine expect kiya tha uss se thoda kam mila, par software ke saath support mujhe satisfy karti hai.