Thoda expect kiya tha zyada, but support was decent
When I first started using WFHI, I was thoda nervous about whether their telephonic support would be as responsive as they promised. Ab jab kaafi time ho gaya hai, I can say the support team usually responded within a reasonable time, which I didn't always expect. Kabhi-kabhi thoda delay hota tha when queries were complex, but overall communication was friendly and helpful. Training sessions were useful, though kuch cheezein thodi fast cover kar di gayi thi, so I had to ask for clarification. Software updates came automatically and didn't disturb my work much, which was a relief. Jo main thoda miss karta hoon iski billing and invoicing system, thoda confusing lagti thi initially, but support explained it clearly when I contacted. Nazron mein rakho jo maine expect kiya aur jo mila, there’s a pretty good match except for the occasional wait in support. Not perfect, but meeting my basic needs and helping me manage remote workflows better.