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WFHI review

thoda effort zyada chahiye tha for labels and text

5 out of 55 of 5Verified customerSupport and communication

thoda effort zyada chahiye tha for labels and text

Mere liye yeh process clear hona chahiye tha, par jab main WFHI ke software mein onboarding kar raha tha toh mujhe laga ki kahi jagah labels aur wording thoda confusing hain. Pehle sign-up process smooth tha, lekin just after that jab database and calling tools use karne lage, toh mujhe repeat karna pada ki kya kaunsa option select karna hai. Support team ko bhi thoda zyada samajhana pada, kyunki unki terminology thodi technical lagti thi. Training mein toh yeh sab clear hone laga, par pehle main experience thoda jhanjhat bhara tha. Call dialer mein labels jaise "Connect" Aur "Log Call" Thoda misleading lage mujhe, kyunki kabhi kabhi lagta ki wo kaam nahin kar rahe hain ya function thoda different hai. Automatic updates se interface refresh hua, jo achha tha, par nayi terminology se main confuse ho gaya. Overall thoda zyada effort dena padta hai in terms of samajhne ke liye, par jab samajh jata hoon tab software kaafi useful lagta hai.

Dinesh SridharanMeghalaya, IndiaExperience: Published:
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