4 out of 54 of 5Verified purchaseSupport and communication
Thoda effort toh lagana pada support ke liye
Support team ki responsiveness theek thi, par unse contact karne mein thoda effort laga mujhe. Pehle toh call connect hone mein time lagta tha phir mujhe apni problem clearly explain karni padti thi. Kabhi kabhi multiple calls karni parti thi different issues ke liye. Jo dialer ya database ke feature related problems hoti thi, unka resolution process thoda slow tha. Invoice aur payment related queries ka jawab thoda waqt mein mila par prompt nahi kehlayega. Communication mein clear instructions bhi kabhi-kabhi miss hui. Overall, log milke support karte hain, par agar thoda aur active approach ho toh better feel hota mujhe. Main kahungi ki support lene ke liye thoda patience chahiye aur thoda zyada mehnat karni parti hai.