Skip to main content

WFHI review

Thoda effort to samajhna tha, but overall fine

4 out of 54 of 5Verified customerSupport and communication

Thoda effort to samajhna tha, but overall fine

You have to admit, the way some labels and instructions were written didn’t make it that easy for me the first time. Kabhi kabhi, the terminology felt thoda confusing, like a few buttons and menu options were not clearly described. For example, I took time to figure out how to access the database, kyunki naam thoda vague tha. Support se baat karne ke baad hi thodi clarity mili, and while that was helpful, I think it would be better if you could revise those labels a bit. Communication was decent but I felt sometimes it was like ek language barrier. Agar aap improve karo toh beginners ko zyada help milegi. Overall, I got used to it, and jo telephonic support mila usne bhi madad ki; they were patient and explained in normal terms. Still, kitna effort laga samajhne mein, woh main bata sakti hoon, thoda zyada easy hona chahiye tha system. But I appreciate the help and step-by-step answers, jo aapne diye support calls mein. The software itself is solid, bas user guidance better karna hoga.

Renuka JhaUttarakhand, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy