thoda effort laga par finally sales handled issues
Sab milake, journey with sales and pre-purchase was thodi tricky. At first, sab kuch smooth lag raha tha, sign-up ka process aur software details clear the, par jab kuch glitches aaye regarding the database feature compatibility, toh wo easily nahi solved hue. Mene sales team ko contact kiya, par pata chala ki unka coordination thoda lacking hai, jis wajah se mujhe multiple calls aur emails karni padhi follow-up ke liye. It took quite some effort to get the correct information and fixes from them, jo kaafi time-consuming tha. That said, jo team support wale the sales ke baad, unhone kaafi patience se mera issue samjha aur finally issue ko resolve kiya, jis se process complete hua. Invoicing aur payment workflows bhi kuch jagah thode slow chale, but once settled, automatic updates ne software ko updated rakhna ensure kiya and usme koi problem nahi aayi. So I would say sales process handled thoda pressure on customer ko, par end mein milkar they managed to do the job, bas agar initial responses thodi tezi se milti toh aur acha hota.