Thoda disjointed lagta tha poora process
Honestly, support steps jo diye gaye the, wo itne systematically nahi lage. Kabhi dialer questions ke liye alag team se baat karwani padti, phir database wale issues alag handle karte the, jisse overall experience thoda confusing ho gaya. Support team try karte the help karne ko, par jo order tha steps ka, wo logically fit nahi thi. Kabhi-kabhi baar-baar same cheeze repeat karni padti thi, jo frustration badhata tha. Automatic updates ke baare mein bhi clear communication nahi tha, isiliye kabhi kabhi workflows disrupt ho jaate the. Mera overall sense ye raha ki procedure thoda scattered tha aur coordination thoda kami thi between teams. Isi wajah se poora experience mixed aur thoda draining laga. Main 3 stars dunga kyunki kuch help mila, par system better organize hona chahiye.