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WFHI review

Thoda disappointment tha, expectations se kam mila

2 out of 52 of 5Verified purchaseSales and pre-purchase

Thoda disappointment tha, expectations se kam mila

Mujhe lagta tha ki jo promises diye gaye the software ke onboarding mein, wo sab poore ho jayenge. Lekin actual mein jo mila, usse kaafi farq tha. Dialer tools mein accuracy ache se kaam nahi kar rahi thi aur kabhi kabhi connections drop ho jate the, jo meri kaam ki expectation ke against tha. Support team se contact kiya, par unki response time thodi slow lagi aur baatein bhi thoda generic thi, jo meri queries ko puri tarah address nahi karti thi. Database feature correct tha, par usko samajhne mein extra efforts dena pada kyunki training material thoda unclear tha. Automatic updates aaye, lekin unka effect mere workflow ko enhance nahi kiya, kuch naye bugs bhi lage. Billing aur invoicing process thoda complicated tha, jo mujhe pehle se expect nahi tha. Overall, software meri expectations ke bahut neeche tha, aur mujhe laga ki sahi clarity pehle se dena chahiye tha.

Rashmi GokhaleOdisha, IndiaExperience: Published:
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