Thoda disappointment hua kyunki response expected se kam mila
Jab main WFHI software ko access karne lagi thi toh mujhe pehle se lag raha tha ki support aur responsiveness acha rahega, kyunki company ka naam suna tha. Lekin actual mein response time jo mila wo kaafi slow tha, jisse frustration hua. Expected tha ki agar software access mein koi dikkat aayegi toh jaldi se solution milega, par reality mein support team se contact karne ke baad bhi kaafi wait karni padi. Yeh baat alag hai ki software ka interface acha hai aur navigation satisfactory tha, lekin jab technical confusion ho gayi tab jo support mila wo mere expectations par nahi pura utar paya. Compare karun toh pehle mein jis dusre tool ka istemal karti thi, unka response zyada prompt raha. Sign-up aur initial access ka process ok tha, par jab dikkat aayi toh delay ki wajah se kaam mein rukawat hui. Mujhe samajh nahi aaya ki itni badhiya software hone ke bawajood support kaise itna slow hua. Overall software ki capability theek hai, par jo baat sabse zyada matter karti hai support, usme thodi kami dikh rahi thi, isi wajah se mujhe thoda disappointment hua.