Thoda disappointment hua, expectations par khara nahi utra
Maine socha tha ki support waise hoga jaise maine suna tha par waise nahi tha. Jo communication ka system hai, woh expectations se thoda kam tha. Jab main help ke liye call karti thi, toh response waise quick nahi tha jaise maine socha tha. Mujhe baar-baar apne problem ko repeat karna padta tha, jisse frustration badhti thi. Telephonic support mein delays common the, aur jab bhi baat hoti, wo un responses se thoda alag the jo main expect karti thi. Sign-up aur payment toh theek tha, par support process waise smooth nahi laga, jaise shuruaat mein lag raha tha. Thoda aur patient aur streamlined hona chahiye tha yeh sab. Overall feeling ye hi hai ki service initial promise jitni acchi nahi thi, isliye main zyada optimistic nahi hoon future ki baat karte hue.