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WFHI review

Thoda disappointing feel hota hai, reason bhi kuch aise hai

2 out of 52 of 5Verified customerSupport and communication

Thoda disappointing feel hota hai, reason bhi kuch aise hai

Day to day support se mera experience kuch mixed raha hai, aur mujhe ab reflect karte hue lagta hai ki system utna smooth nahi tha jitna shuru mein laga tha. Pehli baar support se baat karne par achha feeling thi ki koi help mil rahi hai, lekin jab regular routines chal rahe the tab response time kaafi inconsistent tha. Kabhi kabhi to mujhe wait karna padta tha call connect hone tak aur queries solve hone mein bhi kuch pareshani hoti thi. Matlab, telephonic support mera expectation poora nahi kar paaya, especially jab urgent help chahiye thi. Software ke automatic updates theek hain, par unke baad kabhi kuch problems aati thi jo mujhe khud se solve karni padti thi. Sign-up aur payment process thoda easy tha, magar workload manage karte hue support ki ye day to day inconsistency frustrating ho gayi thi. Overall, mujhe lagta hai ki ye thoda disappointing feel karwata hai jab aap humesha ki tarah expect karte ho consistent help, par woh nahi mil pata.

Ayesha GeorgeTamil Nadu, IndiaExperience: Published:
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