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WFHI review

Thoda disappointed hoon, setup zyada smooth nahi tha

2 out of 52 of 5Unverified experienceSupport and communication

Thoda disappointed hoon, setup zyada smooth nahi tha

Mujhe laga tha ki support aur communication zyada smooth hoga, par setup process mein kaafi difficulties aayi. Shuru mein jo basic step-by-step instructions milti hain, wo thik-thak hain, par jab continuous use karne laga tab lagta hai ki support kaafi kamzor tha. Bhale hi support team ne ek-do baar helpful response diya tha, par overall support ka kaam lagta hai zyada one-off queries solve karne ka hai, ongoing help ke liye zyada accessible nahi hai. Phone pe baat karne mein extra time lagta tha. Lekin main grateful hoon ki training materials thodi detailed thi aur unse kuch help mili hai. Communication ke aspect mein main thoda hesitating hoon ki ye long term solution ke liye theek hai ya nahi. Jo ek baar setup ke baad continuous support chaiye hota hai, wo mujhe lagta hai thoda compromise hai. Bas kahi na kahi lagta hai ki process itna seamless nahi bana paya jitna hona chahiye tha.

Pooja ZachariahPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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