Thoda confusion raha, shayad agli baar phir sochna padega
Maine sales aur pre-purchase stage me experience kiya ki sab kuch thoda unclear tha, matlab ki decision lene se pehle mujhe lag raha tha ki mujhe phir se madad leni padegi. Software ke features ke bare me jo explanation di gayi thi, wo itni detailed nahi thi, is wajah se kaafi cheezein mujhe khud samajhni padi. Sign-up process thik tha, invoice aur payment ko samajhna bhi zyada complex nahi tha. Lekin training aur onboarding me jab progress kar raha tha, tab mujhe lagta tha ki mujhe repeat instructions ki zarurat padegi, ya phir dobara contact karna padega support ko. Wo cheez mujhe thoda hesitate kar rahi thi ki agli baar jab bhi mujhe kuch samajhna ho toh shayad mere liye process utna smoothly nahi hoga. Support team ne kabhi kabhi achha response diya, lekin kabhi lagta tha ki mujhe poori clarity nahi mil rahi thi. Overall samjha toh maine ki software useful hai, par sales aur pre-purchase stage thodi confusing thi, toh main aise kahta hoon ki shayad agli baar agar kuch lena ho toh wo extra help lene ke liye tayyar rahoonga. Ye koi bohot bura experience nahi tha, par mujhe lagta hai ki aur support chahiye hota toh better feel karta.