Thoda confusing tha wording, par manage kar liya tha
Mujhe WFHI ke sales aur pre-purchase process mein jo wording aur labels use kiye gaye they, wo thode confusing lage the. Jaise ki jab main software ke different plans aur features ko samajhne ki koshish kar raha tha, kuch terms aise the jo clearly define nahi kiye gaye the, jis wajah se decision lena mushkil hota tha. Main chat aur telephonic support dono se baat kar chuki thi, jahan mujhe kuch explanations mili, par woh consistent nahi thi. Baat ye hai ki agar aap ek prospective customer ho, aapko thoda zyada clarification chahiye hoga, warna aap easily misunderstand kar sakte ho ki kya exactly milega aur kya nahi. Dusri taraf, billing ke process aur sign-up flow theek tha aur invoice milna bhi time par hua, jo acha laga. Overall, mujhe lagta hai ki agar wording ko aur simple aur transparent banaya jaye toh naye buyers ko decision lena asaan hoga, warna thoda time lag sakta hai samajhne mein. Par phir bhi main software ko try karne wali hoon kyunki mujhe lagta hai ki basic features acchi tarah kaam karenge.