Thoda confusing feel hua, par kaam chal gaya
Maine training aur onboarding process ko shuru kiya toh pehle lag raha tha ki mujhe pata nahi kaunse step pe main hoon. Pehli baar jab main course ke modules dekhi, toh options thode overwhelming lage. Lekin dheere-dheere jab maine dialer aur database features ke videos dekhe, toh mujhe laga ki chhoti chhoti cheezein samajh aa rahi hain. Sign-up karte waqt invoices kaafi clear thi, par payment karne ke process mein kuch confusion aaya ki exact steps kya hai, jo mujhe thoda parishan kiya. Phone pe support team ko main contact kiya, unhone dhairya rakha, par mujhe lagta hai unka wait time thoda zyada tha, isliye frustration bhi hua. Jab training ke beech mein automatic updates aaye, toh software thoda slow ho gaya for a while, jiski wajah se mene pause karke fir se try kiya. Lekin end mein, jitna seekha main ise use karke, woh theek thaak tha. Agar onboarding ko aur streamlined banaya jaye toh ye bahut helpful hoga, abhi thoda scatter lagta hai. Toh overall feeling ‘mixed’ thi, kyunki easy nahi tha lekin poora kaam ho gaya.