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WFHI review

Thoda confusing experience with timing and access

3 out of 53 of 5Verified purchaseSoftware and access

Thoda confusing experience with timing and access

Main soch raha hoon ki software ka fit mere working hours ke saath thoda tricky raha. Jab sign-up kiya toh laga sab theek hai, par jab actual use kiya toh samajh nahi aaya ki dialer ka working hours system mera routine pura support karta hai ya nahi. Kabhi lagta ki session start hone mein delay hoti hai, kabhi calls connect hone mein dikkat hoti thi. Software weekend aur odd hours ke liye itna flexible nahi lag raha tha, jo ki thoda problem bani for my irregular schedule. Onboarding thodi smooth thi par kaafi jagah pe mujhe apne taraf se adjust karna pada, jo expected nahi tha. Database feature accha hai, contacts ko arrange karna easy hai, par time zone ke hisaab se schedule karne mein thoda issue tha, jo mera kaam delay karta tha. Support team se discussion mein samajh aaya ki kuch policies thodi strict hain, jo flexible nahi hongi, isliye main ab bhi hesitate kar raha hoon ki daily ke routine mein kitna use kar paunga. Payment aur software update ka process toh simple tha, koi dikkat nahi hui wahan. Overall, feeling thodi mixed hai, kyunki software powerful hai, par mera time aur access pattern se perfectly match nahi hota lag raha. Shayad future mein koi update ya customization se ye better ho sakta hai, par abhi main 3 stars hi dunga because it felt a bit restrictive kabhi kabhi.

Pankaj MalhotraLadakh, IndiaExperience: Published:
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