Thoda confused laga, par support achha hai
Maine shuru me socha tha ki training aur onboarding process jaldi aur asaani se complete ho jayega. Lekin PFHI ke team thoda slow react kar raha tha, jiski wajah se thoda frustration hua. Jab maine pehli baar training attend ki, toh kuch cheezein clear nahi thi jo mujhe pehle bataani chahiye thi. Response time thoda tight hona chahiye tha, especially jab main software ke calling tools ko samajhne ki koshish kar raha tha. Phir bhi, unke log generally helpful rahe jab bhi maine questions pooche. Database feature ko samajhne mein thoda time laga, lekin training ke dauraan mila material kaafi detailed tha jo baad mein kaam aaya. Sign-up aur payment process straightforward tha, koi jhanjhat nahi hui. Mera bas ye kehna hai ki thoda aur quick response aur pro-active communication chahiye tha, tab ye process aur smooth hota. Phone support achha kaam karta hai aur analysis kar ke jaldi solutions de dete hain, par unka timing thoda restrictive laga mere liye. Overall, main satisfied hoon par future mein expect karunga ki onboarding aur training better timed aur zyada clear ho, especially jab client naya hai aur jaldi kaam shuru karna chahta hai. Mujhe lagta hai ki jab tak customer ki feedback ko dhyan se liya jayega, tab tak ye chhote issues solve honge.