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WFHI review

Thoda confused hoon, par experience mila mixed

3 out of 53 of 5Unverified experienceSales and pre-purchase

Thoda confused hoon, par experience mila mixed

Mujhe lagta hai ki overall sales process kuch had tak theek tha, par main yeh nahi keh sakti ki sab ekdam smooth raha. Pehla idea jo mila usse thoda alag tha jab actual sign-up process shuru hua. Kuch cheezein samajhne mein easy thi, jaise invoice aur payment details, par dusri taraf, jaise hi maine software access karna shuru kiya toh mujhe support team ki madad ki zaroorat mehsoos hui. Shayad ye mera pehla experience tha ya system thoda complex hai, par mujhe lagta hai agle time mujhe phir se unki madad leni padegi. Training thodi confusing thi kabhi kabhi, especially jab dialer aur database ke integration ke baare mein baat ki gayi thi. Mujhe samajh nahi aaya ki automatic updates kaise impact karte hain ongoing kaam par. Telephonic support achha tha, lekin har baar response itna tez nahi aata. Mujhe lagta hai ki agar thoda aur clear explanation hota toh mujhe zyada confidence milta. Sign-up aur billing ke processes straightforward thay, toh yeh comfort deta hai ki kam se kam financial side clear hai. Abhi main soch rahi hoon ki agli baar jab mujhe use karna ho toh main phir se support ke paas jaungi, par mujhe pata nahi main kitni self-sufficient ban paungi.

Ishita MankadNagaland, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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