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WFHI review

Thoda confused feel kar rahi thi due to support ki consistency

3 out of 53 of 5Verified purchaseSupport and communication

Thoda confused feel kar rahi thi due to support ki consistency

Use karte waqt mujhe lagta hai ki setup ka process thoda mixed tha mere liye. Jo cheezein unhone initial setup ke time samjhayi thi, wo mostly kaam ki, par rozana ke support calls mein mujhe har baar alag-alag answers milte the. Yeh difference support ki taraf se mila, jo kabhi toh follow-up ke bina chhoda, kabhi promptly respond karte. Continuously mujhe aisa laga ki kuch cheezein one-time hi properly handle hui, jaise software ka initial database setup, lekin ongoing queries main support team se consistent communication nahi mila. Dialer system mein bhi thode time ke liye delay hua, jo shayad automatic updates ki wajah se tha, par woh thoda frustrating tha kyunki usse mera daily workflow affected hua. Mera overall impression yeh hai ki software generally kaam karta hai jaise description main diya gaya tha, par support process ki alag-alag efficiency ki wajah se experience thoda uneven raha. Overall, main mixed feelings ke sath keh sakti hoon ki jo cheezein sahi thi unki tarif karti hoon, magar improvements ki zarurat bhi hai.

Bindu ChakrabortyPuducherry, IndiaExperience: Published:
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