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WFHI review

Thoda confused feel kar rahi thi despite support effort

2 out of 52 of 5Verified purchaseSupport and communication

Thoda confused feel kar rahi thi despite support effort

From the start, mera goal tha ki software smoothly work kare mere remote workflow ke liye, par mujhe feel hua support team se baat karne ke baad bhi main kuch complexities ko leke fully confident nahi thi. Training sessions aur onboarding toh achhe the, lekin jab dialer ya database ke kuch features ki baat aayi tab mujhe lagta tha ki unka explanation thoda unclear raha. Although woh log phone par friendly the aur time lene ke liye ready the, par fir bhi mere doubts properly clear nahi ho paye. Payment aur invoicing process mein toh koi dikkat nahi thi, bas support se interaction mein thoda confusion rahi. Automatic updates ne software ko stable bana ke rakha aur overall jo setup tha usme continuity thi, par end tak mujhe lag raha tha ki main pura system samajh nahi paayi thi, isliye confident feel nahi kar paayi. Shayad mujhe aur guidance chahiye thi.

Avani BalakrishnanRajasthan, IndiaExperience: Published:
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