Thoda confused, but maybe next time I’ll try again
Main pehle soch rahi thi ki sign-up process smooth hoga, aur jitna training aur guidance milegi, uss hisaab se help chahiye hogi. Lekin jab maine contact kiya sales team ko, toh thoda uneven experience hua. Kuch cheezein clear batai gayi, jaise ki payment plans and software features, par kuch jagah aisa laga jaise mujhe dobara samjhana padega. Onboarding samajhne mein thoda waqt laga, aur thoda wait bhi karna pada support call ke liye. Shayad kyunki naye user ke liye thoda zyada information dena padta hai, isliye next time bhi main unse kuch help lene ke liye ready hoon. Overall, koi badi problem nahi thi, par agar instant support zyada milti toh better hota. Jo training sessions diye they, woh thik the par thodi repetitive lagti thi, ya shayad mujhe pehli baar mein sab kuch grasp karna mushkil laga. Isliye, haan, agle baar bhi main assistance ke liye ready rahungi agar zaroorat padi.